Home2 Suites by Hilton Dallas Downtown at Baylor Scott & White

30 Apr'24

01 May'24

1 room, 2 guests

Home2 Suites by Hilton Dallas Downtown at Baylor Scott & White

Texas | Tue, 30 Apr - Wed, 01 May | 1 Room, 2 Adults

General

Amenities

Rules

About

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No rooms available

Home2 Suites by Hilton Dallas Downtown at Baylor Scott & White

Name: Crowne Plaza Hotel Dallas Downtown, an IHG Hotel
Address: 1015 Elm St

3-star Hotel · Dallas

3.5/5

(302 reviews)

Amenities

24-hour front desk

Lift/ Elevator

Gym

Accessible parking

Designated Smoking Areas

Banking services

Property rules

Check-in: After 03:00 PM, Check-out: 12:00 PM

About property

Location: With a stay at Home2 Suites by Hilton Dallas Downtown at Baylor Scott & White in Dallas (Old East Dallas), you'll be within a 5-minute drive of Kay Bailey Hutchison Convention Center and American Airlines Center. This hotel is 3.8 mi (6.1 km) from Dallas Market Center and 11.6 mi (18.7 km) from Galleria Dallas.Rooms: Make yourself at home in one of the 132 guestrooms, featuring kitchenettes with refrigerators and stovetops. Complimentary wireless internet access keeps you connected, and 42-inch flat-screen televisions are provided for your entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.Attractions: Distances are displayed to the nearest 0.1 mile and kilometer.

Baylor Medical Center at Dallas - 0.1 km / 0.1 mi
Old Deep Ellum Historic District - 0.6 km / 0.4 mi
Majestic Theater - 1.6 km / 1 mi
Dallas JPMorgan Chase Tower - 1.8 km / 1.1 mi
ATT Performing Arts Center - 1.9 km / 1.2 mi
Comerica Bank Tower - 1.9 km / 1.2 mi
Fair Park - 2 km / 1.2 mi
Wyly Theater At AT&T Performing Arts Center - 2 km / 1.2 mi
Dallas Farmer's Market - 2 km / 1.2 mi
Morton H. Meyerson Symphony Center - 2 km / 1.2 mi
Music Hall at Fair Park - 2.1 km / 1.3 mi
Dallas Museum of Art - 2.1 km / 1.3 mi
Nasher Sculpture Center - 2.2 km / 1.4 mi
Renaissance Tower - 2.3 km / 1.4 mi
Klyde Warren Park - 2.3 km / 1.4 mi

The nearest airports are:
Love Field Airport (DAL) - 13.2 km / 8.2 mi
Dallas-Fort Worth Intl. Airport (DFW) - 34.3 km / 21.3 mi

The preferred airport for Home2 Suites by Hilton Dallas Downtown at Baylor Scott & White is Dallas-Fort Worth Intl. Airport (DFW).

Amenities: Enjoy recreational amenities such as an outdoor pool and a fitness center.Business Amenities: Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Planning an event in Dallas? This hotel has 4950 square feet (460 square meters) of space consisting of conference space and a meeting room.Dining: A complimentary on-the-go breakfast is served on weekdays from 6:30 AM to 9:00 AM.

See all 82 photos

Location

Dallas, Texas, 75246

Ratings & reviews

3.5/5

(302 reviews)

124

Location

Rooms

Service

Value

Hygiene

Good hotel but parking has to be improved

3/5

Vieltraveller on Apr 20, 2024

The good: Good location for us but not near Down Town Nice clean rooms The bad: Rooms or rather the furniture have a youth hostel charms. There's only 2 parking spots for checkin in which is never enough, otherwise we just had to park on the street - also to unload our bags. Expensive parking next door is not connected to the hotel and directions inside the parking to the hotel seems to me like it's almost on purpose made very complicated. It was very hard to find the way back to the hotel. Also no information was given upon check in where to park and how to get back. That definitely has to be improved.

3/5

hopelessdill on Mar 03, 2024

We chose this hotel due to its proximity to Baylor where a family member was having surgery. The hotel fell short of expectations. The bathroom’s lavatory water pressure was a trickle. The television did not work during the entire stay. We reported the lack of tv, and 1/2 of the nightly charge for ONE night was removed. The breakfast was poor quality. The parking garage was inconvenient and confusing for older members of our party (yes, it’s Dallas so parking is, what it is). The hotel seemed understaffed. The staff were polite enough but made no attempt to explain anything (how to get to parking, ice, etc.). With a few improvements all this could be fixed so that people needing to be with family at Baylor could get some much needed rest.

2/5

blake t on Mar 02, 2024

The beds are hard! The noise throughout the hotel rooms and hallways is so loud! The people at the front desk are great though. The rooms are spacious but not worth sleeping on the hard beds. Free breakfast in the morning is handy and the location is good, but not worth the hard beds and low water pressure.

1/5

marettas2021 on Feb 15, 2024

The treatment I received from the sales department and the Director of Sales at Home2 Suites by Hilton Dallas Downtown at Baylor Scott & White. My reservation for 3.1.2024 was declined due to insufficient funds (really it was because the hotel has a high fraud rate), despite the fact that today is 2.15.24 and the stay is over two weeks away. The sales representative I spoke to, Jordan, was unhelpful and rude, and the woman who identified herself as the Director of Sales, using the alias Palama Jones, was equally unprofessional. During my initial call, I explained that, as an educator, I would not be able to make the payment at that time. However, instead of offering any alternatives, the woman simply stated that my reservation would be canceled. She then hung up on me without providing her first and last name, despite my repeated requests. Subsequent attempts to rectify the situation were met with further rudeness and profanity, which is completely unacceptable. As a member of the Hilton family, I expected to be treated with respect and professionalism. Instead, I was treated like trash. This is not the level of customer service that I expect from Hilton, and it has left me seriously considering canceling my wedding at this location. Furthermore, the woman mentioned that she would contact the cheer competition and inform them of the cancellation of my reservation. I will also inform the partner (TTS) about this incident. It was evident to me that she lacked experience, as the complaint should not have been directed to the cheer competition. I urge you to investigate this matter thoroughly and take appropriate action. I also request that you review the calls from the sales department and provide me with the name of the woman who identified herself as Palama Jones. I expect a prompt response to this complaint and a resolution to the issues I have raise.

1/5

Engineering M on Jan 12, 2024

I am an engineering manager who travels constantly. This was one of the worst experiences I've had in 15 years of travel. Disgusting premises. Trash surrounds the pool. Cigarette buts at every entrance. Sweat was all over the gym equipment with salt stains to match. There is a smell of mold throughout the building. There was a thick trail of human blood from the parking area toward the hotel to which I informed the front desk of 5 different times only to be told they had reported it. Ineffective cleaning staff that completely ignore the cleaning schedule and move your personal property around with no regard for fragile items. Dirty dishes. Empty shampoo and body wash dispensers took 4 days to refill. Management is severely unprofessional and makes accusations/gossips about customers to fellow employees within earshot of customers. I HIGHLY DISCOURAGE RISKING YOUR PEACE OF MIND BY STAYING AT THIS OUTDATED TRASH HEAP. You will quickly find out how much the photos do not represent the truth.